Returns
We want you to love your purchase. If you’re not completely satisfied, we’re here to help.
1. Return Policy
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Returns are accepted within 14 days of delivery
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Items must be unused, in original condition, and in original packaging
2. Non-Returnable Items
We do not accept returns for:
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Used or damaged items (not due to our error)
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Customized or personalized products (e.g., custom phone cases)
3. Return Process
To start a return:
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Email us at amnaaslam3567@gmail.com
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Include your order number and reason for return
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We will provide return instructions
4. Refunds
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Once we receive and inspect your return, we will notify you
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Approved refunds will be issued to your original payment method
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Processing time: 5–10 business days
5. Shipping Costs
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Customers are responsible for return shipping costs
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Original shipping fees are non-refundable
6. Damaged or Incorrect Items
If you receive a damaged or wrong item:
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Contact us within 48 hours of delivery
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Include photos of the issue
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We will replace or refund the item at no extra cost
7. Exchanges
We currently do not offer direct exchanges. Please return the item and place a new order.
8. Contact Us
Email: amnaaslam3567@gmail.com
Phone: 6473558280
Your satisfaction is important to us. Thank you for shopping with Saim Produces.
